If a team member is not performing as expected in a scrum team, who should take action?

In a Scrum team, addressing underperformance is a collective responsibility. While a reporting manager traditionally manages performance issues, in the context of Scrum, the most effective approach involves collaboration and communication within the team.

The Scrum Master plays a crucial role in facilitating discussions and helping the team navigate challenges, but they are not responsible for personnel management in the same way a reporting manager would be. The Product Owner focuses on the product backlog and prioritization, which does not directly address individual performance issues. The entire team has a vested interest in each member's contributions, and they should support one another, offering help and feedback to improve team effectiveness.

In summary, while the reporting manager might typically have a formal role in addressing underperformance, Scrum encourages a more integrated approach where the team collectively supports each member, creating an environment for growth and accountability. This aligns with Scrum principles that emphasize collaboration, teamwork, and shared responsibility for outcomes.